Privacy Policy — db567

1. Introduction

db567 ("we", "our", "us") is committed to protecting the privacy of everyone who uses our online casino and sports betting platform. This Privacy Policy describes how db567 collects, processes, stores, and protects personal information about users ("you", "your") when you visit our website, create an account, place bets, make deposits or withdrawals, or interact with any of our features or services.

By accessing or using the db567 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services. This policy applies to all users of db567, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other regions of Bangladesh.

2. Information We Collect

db567 collects only the information necessary to provide our services safely and efficiently. We collect two primary categories of data: information you provide directly to us, and information collected automatically through your use of our platform.

Information You Provide Directly

• Account registration data: full name, username, email address, date of birth, and country of residence.
• Identity verification documents submitted during the KYC process (e.g. national ID, passport, proof of address).
• Payment information including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other transaction identifiers — we do not store full card numbers or wallet PINs.
• Communications you send to our customer support team via email or live chat.
• Promotional preferences and bonus claim history submitted during your use of the platform.

Information Collected Automatically

• Device and browser data: IP address, device model, operating system version, browser type, and screen resolution.
• Usage data: pages viewed, games played, betting patterns, session duration, click paths, and login timestamps.
• Cookie data and similar tracking technologies used to improve platform performance and personalise your experience — see our Cookie section below.

3. How We Use Your Information

db567 uses the personal data it collects for the following specific purposes. We do not use your data in any manner beyond what is described here without first obtaining your explicit consent.

• To create and manage your account, verify your identity (KYC), and authenticate your logins securely.
• To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and cryptocurrency wallets.
• To deliver platform features including cricket betting, live casino games, slots, crash games, and other services you use.
• To send you important account notifications, security alerts, transaction confirmations, and promotional updates (you may opt out of marketing communications at any time).
• To comply with responsible gaming obligations, detect fraud, prevent money laundering, and fulfil any applicable legal reporting duties.

4. Legal Basis for Processing

db567 processes your personal data under one or more of the following lawful bases: (a) performance of the contract between you and db567 — we need your data to provide the betting and gaming services you have requested; (b) compliance with a legal obligation — certain data processing is required by applicable laws, including anti-money laundering and responsible gaming regulations; (c) legitimate interests — we process data to protect the security and integrity of our platform, prevent fraud, and improve our services; and (d) your consent — where we rely on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

We do not make automated decisions about you that produce significant legal effects without human review. Any profiling we conduct for responsible gaming purposes is subject to manual oversight by our compliance team.

5. Sharing Your Data

db567 does not sell, rent, or trade personal data to any third party for commercial or marketing gain. We share information only in the limited circumstances described below, and only to the extent strictly necessary.

Authorised Service Providers

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, and cryptocurrency processors) receive transaction data strictly for the purpose of completing your deposits and withdrawals.
• KYC and identity verification providers who help us confirm the age and identity of our players, as required by responsible gaming standards. All such providers are contractually bound to keep your data confidential.
• Law enforcement agencies or regulatory bodies when we are legally required to disclose information in response to a valid court order, subpoena, or government investigation.

6. Data Security

db567 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption for all data in transit, restricted employee access controls with role-based permissions, secure encrypted storage for sensitive account data, regular internal security audits and vulnerability assessments, and two-factor authentication options for account login.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights or freedoms, db567 will notify affected users promptly and take all appropriate steps to contain and remediate the incident.

7. Cookies and Tracking Technologies

db567 uses cookies and similar tracking technologies to enhance your experience, maintain session continuity, and gather analytics that help us improve the platform. We use the following categories of cookies:

• Essential cookies — strictly necessary to operate the website, manage your login session, and process transactions. These cannot be disabled without preventing core functionality.
• Analytics cookies — help us understand how players interact with db567, which pages are most visited, and where improvements can be made. Data collected is aggregated and anonymised.
• Functional cookies — remember your preferences such as language settings and display choices, so you receive a consistent experience each time you return.
• Marketing cookies — used to deliver relevant promotional content about db567 bonuses, tournaments, and offers. You may opt out of these cookies at any time through your account settings or browser preferences.

8. Your Rights

As a db567 user, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all valid requests within 30 days of receipt.

Right of Access

You have the right to request a copy of the personal data db567 holds about you. We will provide this in a clear and structured format, free of charge, within the applicable response window.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction. Where technically feasible, we will update the relevant records promptly.

Right to Erasure

You may request the deletion of your personal data. Please note that we may be legally obliged to retain certain records (e.g. transaction histories for anti-money laundering compliance) even after account closure. We will inform you of any such retention obligations at the time of your request.

9. Data Retention

db567 retains personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. As a general guide: active account data is retained for the duration of your account relationship with db567; transaction and payment records are retained for a minimum of 5 years to satisfy anti-money laundering obligations; KYC documentation is retained for a minimum of 5 years after your account is closed; and marketing preference data is retained until you withdraw your consent.

When personal data is no longer required, db567 securely destroys or anonymises it in accordance with industry best practices. We do not retain data speculatively or beyond what is necessary for the stated purposes.

10. Third-Party Links and Services

db567 integrates with third-party payment processors and game content providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) to deliver our full range of services. These providers operate their own privacy practices and are subject to their own policies. db567 is not responsible for the privacy practices of third-party providers, but we only partner with organisations that meet acceptable data protection standards.

We do not embed external social media plugins or advertising networks that would automatically track your behaviour across other websites without your knowledge. Any analytics tools used by db567 are configured to anonymise IP addresses and are governed by strict data processing agreements.

11. Children and Age Restrictions

db567 is strictly for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If you believe that a minor has created an account or provided personal information to db567, please contact us immediately at [email protected] and we will take prompt action to delete the relevant data and close the account. Age verification is a mandatory part of our KYC process, and any account found to belong to an underage user will be immediately suspended pending investigation.

12. Changes to This Privacy Policy

db567 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our services, legal obligations, or industry best practices. When we make material changes, we will notify registered users via email and display a prominent notice on the db567 platform for a reasonable period. The "Last updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to review this Privacy Policy periodically. Continued use of db567 after changes are published constitutes your acceptance of the revised policy.